Join

Watch RACEXR on all your favorite connected devices.

Our apps are live in every major app store — download, fire it up, and don’t miss a lap. We’ve included direct links below to get you straight to the action.


Available for TV platforms and apps

Frequently Asked Questions

How do I access my account?
To access your account, click Sign In at the top right of the page and enter your email address. You can request a sign-in link be sent to your email address to sign in without the need for your password or you can enter your password without requesting a sign-in link.
How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access the catalog?
Once you sign into your account, navigate the Catalog section (or equivalent section name) in the top menu to access all of our videos.
Can I download videos to save them to my device?
Our content is available for streaming only and cannot be downloaded directly to your device. However, you can access it anytime by signing into your account. If you're using our mobile app, you can save videos for offline playback, allowing you to watch your chosen videos later without an internet connection.
Why am I experiencing buffering or playback issues?
Buffering or playback issues are often related to your internet connection. We recommend a minimum speed of 25 Mbps for smooth streaming. You can also try refreshing the page, using a different browser, or clearing your cache.
Can I create multiple accounts with the same email address?
No, each email address can only be associated with one account. If you believe you already have an account and can’t remember the login details, please use the Forgot Password link.
How do I pause or cancel my recurring subscription?

Please review the information below carefully before attempting to cancel your subscription.

IMPORTANT NOTICE — APP STORE PURCHASES

Subscriptions purchased through third-party apps (Apple iOS, Android/Google Play, Roku, or Amazon Fire TV) MUST be canceled through the same platform used to purchase the subscription.


RACEXR cannot cancel, modify, or refund subscriptions purchased through third-party app stores. You are solely responsible for managing cancellations through those services.

Canceling a Subscription Purchased on RACEXR.com

If your subscription was purchased directly on the RACEXR website, follow these steps:

  1. Sign in to your account at https://racexr.com

  2. Click on the three dashes in the upper-right corner

  3. Select Billing

  4. Select Purchases & payments

  5. Select manage to the right of your subscription.

  6. Complete the cancellation process to avoid future charges

Failure to complete all steps may result in continued billing.

Roku Subscriptions

Subscriptions purchased through the Roku app must be canceled directly through Roku.


Instructions and assistance are available here:


https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-roku-billed-subscription

Amazon Fire TV Subscriptions

Subscriptions purchased through Amazon Fire TV or Fire Tablet must be canceled through Amazon.


Instructions and assistance are available here:


https://care.hmnow.com/s/article/I-started-my-subscription-on-my-Fire-Tablet-or-Amazon-Fire-TV-How-do-I-manage-it-1625680048046

Apple iOS Subscriptions

Subscriptions purchased through the Apple App Store must be canceled through Apple.


Instructions and assistance are available here:


https://support.apple.com/en-us/HT202039

Android / Google Play Subscriptions

Subscriptions purchased through Google Play must be canceled through Google Play.


Uninstalling the app does NOT cancel your subscription.

To cancel:


  1. Open the Google Play Store on your Android device

  2. Confirm you are logged into the correct Google account

  3. Tap Menu → Subscriptions

  4. Select the RACEXR subscription

  5. Tap Cancel Subscription

  6. Follow the on-screen instructions

If an app is removed from Google Play, future billing will stop automatically. Previous charges are not refundable.

How do I change my membership plan or update my billing information?
To change your membership plan or update your billing information, sign into your account and click Profile at the top right. Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option. To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.
Why is my credit card being declined?
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.

What Apps does RACEXR have?

Watch RACEXR on all your favorite connected devices.


Our apps are live in every major app store — download, fire it up, and don’t miss a lap.
We’ve included direct links below to get you straight to the action.


Roku
http://racexr.my/roku

FireTV

http://racexr.my/firetv

Android
http://racexr.my/android


Apple iOS for iPhone and iPad
http://racexr.my/apple

Need More Help?

The best way to get help is to email support@racexr.com